• Retail Merchandiser

    Job Locations US-TX-San Angelo
    Posted Date 3 months ago(10/22/2018 11:40 AM)
    Job ID
    # of Openings
  • Overview

    Reddy Ice, the nation's largest manufacturer and distributor of packaged ice, is seeking a Retail Merchandiser.



    This position's primary responsibility is to ensure field service equipment is well-maintained and functioning properly. Additionally, this position will be responsible for maintaining customer relationships.  


    • Establish an on-going relationship with store management by completing scheduled
    • Communicate with store or location management at each assigned stop to ensure complete satisfaction with the Packaged Ice Program.
    • Invoice and/or credit bags when selling new boxes of bags or per retailer policy; submit a sale/credit report to supervisor at least monthly.
    • Maintain in-store bag inventory levels as designated by management.
    • Conform to each store location’s policies regarding vendor delivery and back door receiving times.
    • Maximize the production of bagged ice at each location by back stocking ice to the freezer vaults or backroom freezer. Move ice to satellite locations as necessary.
    • Maintain a stacked, well-merchandised display case.  Rotate the ice during every visit.
    • Fully and accurately complete the log located in each machine during every visit.  Submit the log to management at the end of each month, along with the last bi-weekly checklist.
    • Service Ice Factory machines according to designated Ice Factory Playbook schedule, to include clearing codes, fixing bag jams, replacing grippers, sealing tape, and testing the water quality.  
    • Clean the exterior of the Ice Factory machine and kick plate, and verify door seals are tight against the box and that the box is clean of water during every visit.
    • Clean and sanitize the Ice Factory drain pans, hopper nozzle, distribution chute, ice maker air filters, box condenser, the inside of the bagger and the box at least every two weeks or per Ice Factory Playbook schedule.  Fill out the bi-weekly checklist and leave it in the Log Book.  Have a member of the store management team verify and sign off on the checklist.
    • Immediately report any major machine issues to management.
    • Regularly attends company sponsored RM training as required.  Contributes to discussions regarding equipment maintenance/productivity and best practices via Skype, conference calls, and through other technology.
    • Perform other duties and responsibilities required or assigned by management.
    • Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.


    • High school diploma or GED preferred but not required. 
    • 1-2 years of customer service experience preferred but not required. 
    • Must hold a valid operator’s license (Class C) and have an acceptable driving record – will be required to use company vehicle or own vehicle at times.
    • Ability to climb ladders and work with light duty tools. 
    • Must be able to lift 60 lbs. 


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